A real place in line
Every buyer sees their position and a wait estimate that moves with the line. No spinning wheel, no guessing.
Queue
Loft Queue
A fair line for the biggest onsales.
Loft Queue sits in front of checkout when demand spikes. Buyers join a line instead of a crashing page, see exactly where they stand, choose their tickets while they wait, and get a short window to buy when their turn comes.
- For
- Finals, big concerts and limited releases
- Buyers see
- Their place, the wait and your messages
- Fairness
- One place per buyer, kept through a reload
- Hands off to
- TKT checkout or your own
What it does
The parts that matter on the day.
Choose while you wait
Category, quantity and add-ons picked in the line. Changing them never costs a buyer their place.
Told when it is time
A sound and a change in the browser tab when the turn comes up, so buyers can look away while they wait.
A turn, on a timer
At the front, a short window to check out. If it runs out, the spot passes on and the buyer can rejoin.
Pause without panic
Admissions can be paused and resumed. The line keeps its order and tells buyers what is happening.
Wait in your colours
The waiting room carries your event and your brand, with something worth reading while the line moves.
How it runs
Before, during and after.
Where Loft Queue does its work across the life of an event.
- Before
Set the line
Choose when the queue opens and how many buyers checkout can take at a time.
- Onsale
Let them in, steadily
Buyers reach checkout in order, at the pace it can handle, and the whole line hears it when something changes.
- Sold out
Close it kindly
When a category or the event sells out, the line is told straight away instead of waiting for nothing.
Who it is for
Everyone who touches the day.
Organisers
An onsale that stays up, and a line you can talk to.
Buyers
A fair chance and an honest wait, on any phone.
Tech teams
Checkout only ever sees the traffic it can serve.
Works with
Better with the rest of Loft.
Questions
Asked before you ask.
Anything else about Loft Queue? hello@loft.ug reaches the team that builds it.
When do we need a queue?
When more people will arrive at once than checkout can serve: finals, big concerts, limited releases. If you are not sure, we will look at your last onsale with you.
Is it fair?
Each buyer holds one place. Choosing tickets or reloading the page does not move it.
What if a buyer misses their turn?
The spot passes to the next person and they can rejoin for a fresh place. They are told plainly, not left guessing.
Does it work with our own checkout?
Yes. Loft Queue hands each admitted buyer to TKT or to your own checkout.
Seen enough?
See Loft Queue working for you.
A walkthrough with the team that builds it. Bring your event, your site and your questions.
Book a demoEmailhello@loft.ug
Visit
Plot 67A, Spring Road, Bugolobi, Kampala